Frequently Asked Questions
- How do I report a lost/stolen debit/ATM card?
- How do I reorder checks?
- How do I add a stop payment?
- How do I find a banking center?
- What is my ABA routing number?
- How do I change my password for online banking?
- How do I transfer funds online?
- What account services can I access online?
- How can I protect myself against Identity Fraud?
- What is phishing?
- How do I sign up for Internet Banking?
Please call 1-800-500-1044 to report a lost or stolen card.
Use the below websites to reorder checks from Clarke American:
Please contact either of our banking centers during normal operating hours and we will be happy to assist you. You can also place a stop payment through Online Banking or Cogent Connection.
Visit any one of our banking centers today!
M-F: 9:00 AM - 5:00 PM
Orlando Banking Center
Phone: 407-276-4768
420 S Orange Ave Suite 150
Orlando, FL 32801
M-F: 9:00 AM - 5:00 PM
Jacksonville Banking Center
Phone: 904-274-8880
5011 Gate Parkway Building 100
Suite 150
Jacksonville, FL 32256
Jacksonville, FL 32256
M-F: 9:00 AM to 4:00 PM
Tampa Banking Center
Phone: 813-492-8030
1715 N Westshore Blvd.
Suite 150
Tampa, FL 33607
Tampa, FL 33607
M-F: 9:00 AM to 5:00 PM
Clearwater Banking Center
Phone: 727-477-3180
28059 US Highway 19 N
Clearwater, FL 33607
M-F: 9:00 AM to 5:00 PM
Fort Myers Office
Phone: 239-766-8933
14421 Metropolis Ave.
Suite 102
Fort Myers, FL 33912
Cogent Bank’s routing number is 063114661.
After logging into Online Banking, you will see an option for Password. Click on that option to change your password.
After logging into the Online Banking, you will find an option to transfer funds between your accounts. It's super easy!
- Balance Information
- History Information- includes images of checks front/back
- Pay Bills
- Wire Transfers
- Transfer funds
- Mobile Deposit
- Reorder Checks
- Download activity to Quicken or QuickBooks
- Secure Email correspondence to bank personnel
- Change your password
- And much more!
Please remember to use caution when disclosing personal and financial information. There are a number of ways you can help protect yourself from identity theft:
- Sign the back of your credit and debit cards.
- Keep your credit card receipts.
- Report lost or stolen credit cards immediately.
- Cancel and destroy all unused cards.
- Leave out personal information on your checks.
- Promptly collect incoming mail.
- Shred your junk mail.
- Don't drop your outgoing mail in your mailbox.
- Review your credit reports.
- Don't give out your personal information to unsolicited requests.
- Keep your personal information in a safe place.
Many financial institutions and companies that conduct business on the Internet have become the target of a form of online fraud called "phishing". Phishing usually take the form of unsolicited emails or pop-up Web pages. To make the phisher look official, scammers often include image and logos from legitimate companies.
ACH Positive Pay
Powerful protection to guard against unauthorized ACH transactions.
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